McVay New Media

We are digital media strategists who work with radio stations, local businesses, unions, and National companies on producing creative and running internet marketing campaigns. Within this site we will provide case studies and showcase up and coming technology news.

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Truck equipment website evaluation

www.4qte.com has been wheeling and dealing truck and trailer equipment for many years now. They are an online retailer that offer products such as lift gates, snow plows, small engine parts, electric bikes and more. We’re going to take a look at some of the spots where we think they could improve on their website. Some areas where there could be improvement: design, navigation, content, consistency.

As far as design goes, the website is pretty bare bones. It is mostly just large amounts of white space with a medium blue navigation bar, link text and logo. It isn’t exactly unattractive to the eye, but it definitely won’t be drawing anyone in either. It’s somewhat bland and may impact the brand negatively. A website with lackluster design can deter potential customers.

The functionality and navigation system of the QTE website isn’t bad either. It could use a bit of improvement, however. For example, on the liftgate pages each of the brand pages is basically a useless, low content page that further directs you to liftgates. They could solidify the product feed pages and the lift gate brand pages to make the navigation better for the user. Other than that, the sidebar navigation menu works very well. It is quick, clear and easy to sift through.

Someof the site is a bite sparse on content. Online retailers don’t need to be content heavy by any means but we think some of their main product pages such as snow plows or lift gates could use a few hundred more words to fill it out a bit.

Lastly, consistency. There are a bunch of random relatively minor inconsistencies that we may just be nitpicking, but were noticed. For example, with the liftgate brand pages earlier, not all of the products have that extra page in between. Some do, some dont. Some pages have meta descriptions and a more filled out product description and some have nothing at all.

Lakewood Family Dental Case study

Lakewood Family Dental is a small dental business with three locations in Bloomington, Lafayette and Fort Wayne. Having multiple locations can be difficult to manage especially in terms of web presence. It’s not always clear whether the best option is one website for all of them or a website for each location individually. Then there’s the hassle of having to try to build your digital marketing for each.

Lakewood Family Dental currently has one website that encompasses information for all three locations. One of the benefits of this are you only have to build authority on one domain. A disadvantage is that for local search, Google may get confused and only one location will get good results. The best thing to do for a single website with multiple locations is have an individual page dedicated to each location and make them easy to get navigated to. They do have this but the location pages aren’t filled. This is the dentist Fort Wayne, IN page and this is the dentist Lafatette, IN page. Adding more content to these pages would be a good idea. Since both the Lafayette and Fort Wayne locations are both relatively new and both in pretty competitive industry in competitive areas, it is an uphill battle to gain strong digital presence but it can definitely be done with hard work and given some time.

One thing we notice is that the homepage is severely lacking in content. Having some good content about Lakewood as a dentist office, their values and services would be a big help to the site for both crawlers and visitors. Since all of their locations are all under one domain, getting strong authority to the domain would go a long way as well. These are our recommendations from what we have evaluated of Lakewood Family Dental.

 

Springfield Modern Dental case study

Another day another dentist! In this post, we’re going to take a look at Springfield, IL’s Modern Dental! Competing online for dentists can be tough. It’s a difficult niche to rank for with all of the competition. Springfield Modern Dental has seen great results for long periods of time from their internet marketing.

Modern Dental definitely has a well-rounded strategy. They aren’t too light or too heavy focused in any particular area. They have a solid website, strong social media presence, good local SEO and plenty of positive reviews.

Their website has a very welcoming and friendly design that is good for targeting the family type of demographic they want. The site is easy to navigate to find whatever information a visitor may need. The website looks to be optimized fairly well. There is clear local dentist keyword focus on-page but it doesn’t look spammy. Modern Dental has those beautiful five gold stars on Google which makes them more likely to be clicked than someone without reviews. They are also quite active on Facebook. They post multiple times a month and have a few hundred likes.

Although they are doing well, there is always room for improvement. For Modern Dental, the more links and citations they can get the better. That will be the main way to be on top.

 

Dust Boss Case Study

“Dust” off your screen. We’re back with another web design and marketing case study. This time we will be covering a dust and odor control systems and solutions business.

Dust Boss recently took a step in the right direction by buying internet marketing services and a brand new website. While the the website is still under construction, they are making sure to do it the right way. They just started their new marketing strategy in the last month or so.

Dust and odor control are both generally business-to-business services. This means marketing must be approached differently than for a business that works with consumers. Internet marketing is generally more of a supplemental piece of the plan rather than a primary source of business. It can be used to strengthen brand equity by providing value in content. Obviously placing ads in the right places and getting to the top of the right search results can net some clients but it isn’t the optimal method for B2B.

As far as the website goes, it should be a fantastic asset in their toolbelt for convincing clients they are worth the business. Having a well designed website can show the legitimacy of the business and provide relevant information that prospective clients need in an easy to access manner. This can be especially important for odor and dust control solutions technology where you might not know exactly what you need or what something does.

Lawn and gardening site case study

This isn’t our typical case study looking at what’s been done to improve someone’s marketing situation. For a lawn,gardening, and construction equipment supplies store in Peoria, Bloomington and Morton IL, we are going to look at what they can do to improve.

To start off, we definitely think the primary need is a new website, for multiple reasons. Aesthetically, it just looks a little outdated. It isn’t very pleasing to the eye. It could definitely use some sprucing up in color and sleekness. Another reason is the user experience. One thing that we quickly noticed when going through website is that it took a ton of clicks through different various product categories and subcategories to actually get to a product that we wanted. Simplification of this process would probably lead to better conversions. The average user doesn’t want to go 7 clicks deep in categories to get to what they want. Updating with a more modern shopping platform would be a great benefit.

Marketing wise – we think the website upgrade is the best thing they can do right now. Other small things may include more link building, citation building and getting reviews. All in all,  position in digital marketing isn’t bad but it needs some improvement.

Sylvester Family Dental case study

Today we’re going to look at a dentist website. We have entered the dental world before but we looked at a dental lab that sells equipment to dentists, not an actual dentist’s practice. Sylvester Family Dental is a dentist in Bloomington, IL who focuses on cosmetic, family and preventative dentistry. He got a new site a couple of months ago and we’re going to take a look at it and his internet marketing strategy. Check it out for reference http://www.sylvesterfamilydental.com/

Skip’s site, in our opinion, really does an awesome job in using proper color and typography to appeal to it’s target audience. The cool color green match well with a very friendly font. Since they really want to target families, a welcoming/inviting website is perfect. On top of that, there is the video of skip giving a welcome to the website. Even if it is not played, the thumbnail is still a great picture of him waving and smiling.

The website isn’t very hard to navigate, it is actually pretty simple. That is a good thing. There is also a decent amount of interlinking which can encourage more interaction from the visitor. Each of the pages has a solid amount of on-page content. There’s nothing really overwhelming. The dental services are a bit longer but that’s because people need to know what their getting. The home page and meet the team page are quite a bit shorter, but they provide enough relevant information.

There are some things we think that the website and marketing strategy could use, however. Currently there is no good call-to-action or strong way to convert from the website. There is only the contact information(e-mail,phone) listed but that isn’t usually enough. Some sort of contact form or way to schedule an appointment on the website could be a really strong asset to them. We would also like to see a stronger presence for their local search by getting more reviews. They seem to be key in getting in the 3 pack. Also having those 5 gold stars can really sway people to look at your listing over others without them.

 

Sundown Exteriors case study

Sometimes it can be hard to differentiate yourself from competitors online, especially for a new business who is trying to build its first website. House’s Services was an exciting project to look at because of the unique features on the website along with how it started it’s internet marketing at the same time the website was built.

House’s service has two distinct features that we don’t really see too often with HVAC websites. The first is an on-page appointment widget that allows visitors to book service right from the homepage. It is really great in terms of user experience. Something like this gives House a competitive advantage over other local HVAC services. Most other businesses like this usually have a very simple contact form or urge you to call in. Sundown Exteriors gives the visitor 1 less step to do and makes their life easier.

The second distinct feature on Sundown Exteriors is that they display their hourly rate right on the front of the home page. This is another uncommon practice(rare, actually) in an industry such as this. This allows for unqualified leads to immediately be dismissed and saves time. It also saves the consumer the trouble of having to dig for it. They are going to find out eventually anyway, being open and honest about it is a good way to instantly get some trustworthiness/respect from them.

The combination of these two unique features plus a solid website design makes  www.sundownexteriors.com a dangerous new competitor for the HVAC industry around Bloomington, IL. On top of these things, they are also getting a headstart on their SEO, SMM, and PPC. In the coming months, we expect to see them rise to success quite quickly and establish themselves firmly as a strong competitor in the area. They should capture a lot of the online market share for HVAC services in Bloomington, IL.

Case Study: Ragle Dental Laboratory

Expanding your local business into different cities and even different states can be more challenging than you think.  Google gives a lot of attention to local businesses so not having a physical address in a city you really want to do business in can be a big task. Marketing and search engine optimization nationally is a difficult mountain to climb and Ragle Dental was putting on their boots and starting that hike.

Ragle Dental Laboratory in Champaign, IL has been in business since 1979.  They are a staple for dental laboratories in Champaign but wanted to spread their reach to other midwest cities including Chicago, IL and St. Louis, MO.  The level of competition in dental laboratories isn’t super high, but spreading across multiple states makes it much more difficult.

Luckily, they started off with a very aesthetically pleasing website with easy navigation and great calls to action.  We just needed to get visitors to the site and the process would be successful.  Website optimization was a big factor in the success of Ragle Dental Laboratory. There were several pages without optimized meta tags and several pages with duplicate content.  Being able to issue a service area that included Dental Laboratory in Chicago, IL and Dental Laboratory in St. Louis, MO was the beginning of their geographic reach.  They started to rank for keywords in nearby cities like Dental Lab Bloomington, IL and Dental Lab Peoria, IL but are still fighting the uphill battle of the major cities.

Overtime Ragle Dental Laboratory will increase even more in the rankings as their website is sufficiently optimized and they have great content to boot.  If you’re looking for a dental laboratory in Illinois visit Ragle Dental Laboratory and receive a free starter kit!

Dental Lab Illinois

Case Study: Americana Animal Hospital

Some companies have had websites for years and know the importance of having a website and a web presence.  Frequently, businesses will have a website created and let it sit stagnant for years without updated information, content, and pictures.  Although your business may have been online with a website from 1997, things have changed.  Staying up to date on your web presence is more important now than ever.

Americana Animal Hospital in Bloomington, Normal IL was one of those situations.  A website had been created in the past and sure people could find it, but did it look professional?  It actually gave off a bad first impression.  There is a high percentage of people who will leave a website immediately if it doesn’t look professionally done.  It was time to switch that around.

A new website was created for American Animal Hospital and brought it into the new year.  A new appointment setting application was created so leads could be tracked online as well as making it easier for current clients to set up an appointment for their beloved pets.  A smooth layout and great color palette immediately brings you in and creates a quicker line of trust.  The contact information is now easier to find for prospective clients and current clients alike.  Although being online is important, you want to make sure to do it correctly!  Check out their website with the link above to see a great example of a strong local website.

Case Study: The Micar Company

Inbound marketing doesn’t always have to be tied to a business category that is popular or highly searched for.  One of those business categories is sheet metal fabrication.  Although it is searched for more than the average person may know, it’s definitely not comparable to categories such as fitness, food, or clothing.  Inbound marketing isn’t specific to these popular categories and there are plenty of small businesses who have reaped the benefits of this strategy.

The Micar Company in Decatur, IL is a small business that specializes in sheet metal fabrication, roof coating, sandblasting, industrial painting and concrete.  Competition is still heavy in these categories and the average cost of service can be substantial especially when doing commercial work.  Businesses with high cost services like The Micar Company are perfect for inbound marketing and cost per click campaigns.

The Micar Company decided to purchase a new website to increase visibility as well as insuring professionalism in potential clients.  There’s nothing worse than losing a lead because your website is missing information or is lackluster.  Navigation is much more effective with the new layout and optimization for search engines like Google is imperative for their success.  There is plenty of information for anyone looking for a contractor in any of their categories as well as ways to contact them.  With advanced SEO techniques like Meta Titles and Descriptions, The Micar Company is beginning to stand out from the competition.